Medical Receptionist Jobs in Columbus, OH
Medical receptionists in Columbus check in patients at Ohio State's campus clinics, OhioHealth's Doctors Hospital on the west side and suburban practices from Powell to Northland. Local postings start around $16 to $18.50 an hour. Here are the current openings, followed by who is hiring and how to get started.
Current medical receptionist Openings in Columbus, OH
Listings marked External are sponsored openings provided by the Jobs2Careers network.
Medical Receptionist Work in Columbus
Front desk work in Columbus follows the four big health systems and the outpatient sites they have spread across the Outerbelt. Ohio State Wexner Medical Center runs patient access teams around the Medical Center on W 10th Ave and at Ohio State East Hospital on Taylor Ave, while its physician group staffs primary care offices in the northern suburbs. OhioHealth fills registration desks at Riverside Methodist, Grant and Doctors Hospital, and Nationwide Children's runs central scheduling and clinic check-in from its Near South Side campus on Livingston Ave.
Columbus job titles rarely say "receptionist." Look for patient access representative, patient service associate, patient registration rep and, at the VA clinic, medical support assistant. Outpatient therapy and community health clinics along Cleveland Ave and Schrock Rd hire for the same desk work under front office titles.
Top Columbus Employers Hiring Medical Receptionists
These Columbus employers have posted front desk, registration or patient access roles on their own career sites:
- Ohio State Wexner Medical Center - hires patient access representatives and coordinators for University Hospital on W 10th Ave and its other campus sites.
- Ohio State University Physicians - the OSU-affiliated physician group posts patient service associate jobs at primary care offices such as its Sawmill Pkwy practice in Powell.
- OhioHealth - staffs patient registration desks at its central Ohio hospitals, including Doctors Hospital on the west side.
- Nationwide Children's Hospital - lists patient access, registration and central scheduling among its support careers at the Livingston Ave campus and its clinics.
- VA Central Ohio Healthcare System - hires medical support assistants for scheduling and check-in at the Chalmers P. Wylie VA clinic.
- Select Medical - its outpatient physical therapy clinics hire front office patient service specialists, including a Cleveland Ave location in Northland.
- Equitas Health - the community health provider names medical receptionist among its clinical staff roles in Columbus.
Medical Receptionist Salaries in Columbus
- Entry level: about $16 to $18.50 per hour for front desk and patient service roles.
- Experienced: roughly $19 to $23 per hour for registration and scheduling staff with a year or two of medical office work.
- Senior / federal: about $24 to $26 per hour for leads and coordinators, and VA medical support assistant jobs posted at $51,747 to $67,271 a year.
These are estimates built from federal wage data for the Columbus metro and recent local postings. Hospital patient access roles, insurance verification and scheduling duties pay more than a single-doctor front desk, and federal jobs follow the GS pay scale. Evening, weekend and emergency department registration shifts often carry a differential.
How to Become a Medical Receptionist in Columbus
Ohio has no license for medical receptionists or patient access staff, so you can stop looking for one. Most Columbus postings ask for a high school diploma or GED plus six months to two years of customer service or medical office experience. Training helps you stand out: Columbus State Community College offers a Medical Coding Certificate and a Health Information Management Technology associate degree, and its Medical Assisting program runs at the Columbus Campus on East Spring St and the Delaware Campus. VA jobs also require US citizenship and an online assessment.
What the Job Involves
Medical receptionists greet and check in patients, register new patients, verify insurance and demographic details, collect copays, and schedule or reschedule appointments. They answer phones, route messages to clinical staff, scan documents into the electronic health record and keep the waiting room running on time. In hospital patient access roles the work adds pre-registration, insurance eligibility checks and emergency department intake.
Skills Employers Look For
- Customer service and a calm manner with anxious patients
- Electronic health record and scheduling software experience
- Insurance verification and basic billing knowledge
- Medical terminology
- Accurate data entry and attention to detail
- Phone skills and multitasking at a busy desk
- Privacy and HIPAA awareness
Career Path and Advancement
Many Columbus receptionists start at a practice front desk, move into hospital patient access or central scheduling, then step up to coordinator, lead or supervisor roles. Others use the job as a way into the health systems and train for medical coding, health information management or medical assisting at Columbus State, which opens better-paid work at Ohio State, OhioHealth and Nationwide Children's.
Related Careers in Columbus
If front desk healthcare work interests you, these related Columbus roles are close matches:
Frequently Asked Questions
Do you need a license to be a medical receptionist in Ohio?
No. Ohio does not license medical receptionists or patient access staff. Columbus employers usually ask for a high school diploma or GED and some customer service or medical office experience, and a certificate is optional.
How much do medical receptionists make in Columbus?
Entry-level front desk roles in Columbus generally pay about $16 to $18.50 an hour, and experienced registration and scheduling staff earn roughly $19 to $23. Leads and federal medical support assistants can earn more.
What job titles should I search for in Columbus?
Search patient access representative, patient service associate, patient registration rep, front office specialist and, for the VA, medical support assistant. Many Columbus hospitals and clinics use these titles instead of medical receptionist.
Can I get hired with no medical experience?
Yes, at many practices and clinics, if you have solid customer service experience from retail, restaurants or call centers. Hospital patient access and VA roles more often want a year of related experience, so a front desk job at a clinic is a common first step.
What hours do medical receptionists work in Columbus?
Clinic and physician office desks mostly run weekday daytime hours, sometimes with early evenings or Saturdays. Hospital registration, especially in emergency departments, runs around the clock, and part-time shifts are common.
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